Millions Of Cash
Maribel just can not believe what she was seeing, and she just stood there, speechless. She had never expected to see so much money in her entire life. People like her were not subjected to such horrors. “I’ve won,” she whispered to her mother as she stared at her. Maribel had stopped shaking her legs and was now ready to go get her wealth. But, before she knew it, her ambitions would be shattered by an employee who didn’t even bother to explain himself. In an instant, her world was shaken.
Millions Of Cash
Getting Cold Feet
When Maribel entered the casino, she felt chills run down her spine. She paid it little exposure, which was a major error she would come to regret afterward. With her mom, they walked right up the casino floor toward these slot machines. She was stopped in her tracks when she noticed something behind her.
Getting Cold Feet
Someone Screamed
A scream pierced the air from across the room, and she was startled. Someone was yelling, and Maribel could only make out the words, “They’re all liars!” She was perplexed as to what was going on. As security escorted her out, a middle-aged woman yelled angrily. “They’re all hiding something!” she exclaimed while spitting.
Someone Screamed
They Were Hiding Something
The woman was convinced that she would inform everyone about casino’s activities. “Everybody listen up, they’re lying to all of you and they’re hiding something!” The casino patrons stood there and watched as the woman was pulled out. It was a rare event, Maribel thought. Her mother shared her sentiments. Things, however, were about to take a turn into something worse.
They Were Hiding Something
Getting Ready
Maribel and her mother apparently forgot about the scandal after security moved the woman out. They were determined to visit the slot machines and have a good time. After all, Maribel disliked the tables because they made her feel uneasy. Maribel sat at a machine with her mother by her side. She had no idea how much good fortune she had. But, as was to be expected, drama would soon emerge.
Getting Ready
Is She Going To Win?
Maribel worked as a loan officer, putting in long hours to make ends meet. She inserted a coin into the slot machine, knowing full well that she wasn’t here to win big. She arrived here to be with her adoring mother. Maribel moved the lever slowly, not paying a lot of attention to the twisting pictures. But she had no idea what was about to happen to her.
Is She Going To Win?
The Adrenaline
Maribel didn’t just win a nice sum of money; the machine said she had won $8,5 million! No, sir, this isn’t something that most people get. She felt adrenaline rush through her veins as she felt which she’d never experienced before. As she started to look over there at her mother, she felt her tummy twist.
The Adrenaline
She Hit The Jackpot
Maybe her brain was playing tricks on her because her head was rotating. Her gaze was glued to the screen, and she started shaking her mother’s hand, unable to think what she was witnessing. Her mother’s expression said it all; she, too, couldn’t believe it. Her daughter had amassed a fortune of a million dollars! What would she do with the money she had won?
She Hit The Jackpot
Starting A New Life
Maribel knew right away what she was going to do with the money. To begin, she would take a relaxing vacation. Maybe somewhere like the Bahamas, where everyone always says it’s an amazing place to visit. She’d want a new car and a new home as well. She couldn’t wait any longer… She took a picture of the machine’s display to inform her family and friends. The screen, however, turned off immediately after the photo was taken…
Starting A New Life
It Went Black
Maribel kept staring at the blank screen, but she didn’t give it a second thought because she had still earned the jackpot. After all, it had been confirmed by the machine. And she had proof in the form of a photo on her phone. It was time to follow her dreams and make them a reality! She had no idea that somebody was about to take it all away from her.
It Went Black
Life Changer
Maribel can not believe she’d won such a large sum of money! She truly believed she was the luckiest woman on the planet. This was starting to alter her life forever. Maribel reached a casino employee, bursting with exhilaration and dollar signs in her eyes, to claim her rewards. They were fast to bring her back down to earth, however.
Life Changer
They Disconnected The Machine
The employee came over and disconnect the machine after talking with an attendant, believing she can not claim such a large sum. They turned off the machine, removed it, and gave Maribel $100. Maribel, on the other hand, had taken a picture of the winnings on the screen until the screen went black. This wasn’t the end of it.
They Disconnected The Machine
How Could They Do This?
Maribel felt a swell of dissatisfaction wash over her. She’d been happier than she’d ever been in her existence, only for the attendant to snuff out all of her dreams. She couldn’t believe how unfair everything was. Isn’t it obvious that this was a mistake? Maribel became enraged all of a sudden. Who did this man imagine himself to be?
How Could They Do This?
Offered Something Else
Maribel immediately filed a complaint with the manager. They provided Maribel and her mother a guest suite for the rest of the weekend, and also free dining, in addition to the $100 they claimed Maribel had won. Maribel, on the other hand, was still dissatisfied. They had taken her wealth but declined to grant her when she won. It was unethical.
Offered Something Else
Did She Cheat?
“To me, it’s cheating, maybe even fraudulent,” she stated. “My first thought was, ‘how many people has this happened to?’ They think they’ve won, then go away empty-handed.” Maribel didn’t need their “apology” or complimentary hospitality; she wanted what was rightfully hers, as well as reasoning. How did they manage to get away with it?
Did She Cheat?
Taking It All The Way Up
Maribel took the problem all the way to the top. John Setterstrom, the casino’s CEO, said it was the first time he’d ever seen a guest win a jackpot and then be denied it. There had been a serious blunder. Maribel found it difficult to accept the reason for not receiving her prize money.
Taking It All The Way Up
Broken Machine
According to the casino employee, the machine was totally broken. Maribel was guided to a sticker on the device at the moment that mentioned that if the machine broke down, all payouts would be void. She couldn’t believe what she was hearing. What were they thinking when they did this to her? Maribel was not a confrontational or vengeful person, but she believed she had to hold them accountable for what they had done.
Broken Machine
Making It Viral
Maribel had taken a picture of her winnings on the screen before it turned black, which was fortunate. She then shared this photo with her thousands of followers on social media, describing that the casino had refused to pay her. Maribel had gone viral in a couple of hours. Maribel, on the other hand, knew that public shaming the online casino wouldn’t be enough to fulfill her. She had no choice but to go bigger.
Making It Viral
Won’t Back Down
Maribel realized at this point that it was much more important to raise awareness about how casinos work when players win large sums of money than it was to simply reclaim the cash that was deservedly hers. So, in order to accomplish this, she is going above and beyond to ensure that it never happens to anyone else. The casino later issued an official statement regarding the incident.
Won’t Back Down
The Statement
“The machine manufacturer, Rocket Gaming Systems,” it began, “is conducting a forensic investigation to determine the cause of the display malfunction that occurred on the machine Ms. Castillo was playing.” “If a maximum bet is placed on all lines, this machine offers a maximum jackpot of $20,000,” the statement continued. “Based on the number of lines and credits she was betting, the maximum jackpot that could have been won is $6,000.”
The Statement
All Excuses
“We deeply regret that she temporarily experienced an incorrect credit display while the machine began its process of metering down after the display malfunction,” a casino representative explained. One of the department’s agents appointed to the casino had reported earlier that the game had acted “odd” before “spinning backward,” according to the spokeswoman. But how common are these occurrences?
All Excuses
It Was Extremely Rare
The gambling industry in the United States is controlled as a whole, and gaming machinery are inspected on a regular basis. Nationwide, it’s extremely rare to see a major machine malfunction, so consumers should feel confident that when they are sitting down at a gaming machine, it’s going to function properly,” Heather Songer of the Washington State Gambling Commission notified Inside Edition.
It Was Extremely Rare
Fighting For Her Rght
To say Maribel was irritated by the situation is an understatement. She wasn’t planning to take it lying down after hitting the jackpot — or so she assumed — only to be denied payment. She declared, “I’m going to fight.” “It’s not over yet. If a trial is required, we will go to trial.”
Fighting For Her Rght
Laywer Comes In
Maribel has hired Bill Zuhdi, an attorney, ever since the momentous day at the casino. Bill clarified, “Together, we are going to look at her legal options, and aggressively pursue her rights,” “She should be paid for what she won.” The investigation continues, despite Maribel’s idyllic opinions of sunbathing in the Bahamas and driving around in a Mercedes slowly fading from her mind. As a result, there’s a chance she’ll get her well-deserved payment. After all, isn’t it hers?
Laywer Comes In